HRIS Support Analyst

We’re looking for a People Systems Workday Support Analyst to join the Smart Tech AMS team. In this role, you’ll help keep our clients’ people’s processes and HR systems running smoothly, making sure we’re set up to attract, support, and retain great talent. You’ll be responsible for managing our people data and HR systems, keeping everything accurate, organized, and working efficiently. From onboarding to offboarding, you’ll play a key role in creating a seamless and positive experience for our employees at every stage of their journey.

What You'll Do:

• HR Systems Management: Serve as the primary technical point of contact for People systems, troubleshooting issues and providing solutions and process corrections.
• Data Integrity & Auditing: Maintain People systems data integrity by ensuring the accurate and consistent input of data. Perform regular audits and address data concerns. Review data within the HRIS system for accuracy, updating as needed to ensure the system reflects correct data in real-time.
• Reporting & Analytics: Design and develop complex reporting and analysis through generated reports from various databases using ad hoc queries and reporting tools to produce meaningful metrics. Generate regular and ad-hoc reports for management and stakeholders.
• Process Optimization: Continuously evaluate current systems and workflows to identify inefficiencies. Recommend and implement improvements, consolidations, or new tools to enhance the employee and People Team experience.
• Documentation & Knowledge Management: Create and maintain documentation for HR systems, processes, and workflows. Coordinate knowledge management, including assisting with the maintenance of the overall People Team Notion page and the ADP home page, plus developing content related to compensation, people systems, and payroll in both places.
• HR Technology Trends: Stay current on trends in HR systems and technologies. Proactively identify new tools or features that can improve workflows, data quality, or employee experience.
• Configure and implement system changes, including business process design, to achieve optimized functionality and streamlined processes.
• Provide day-to-day system support, including troubleshooting data and system issues, recommending solutions that address root cause, and implementing enhancements and fixes within the context of approved methods.
• Design and deliver custom reports, dashboards, and analytics using Workday reporting tools.  Support ad-hoc reporting requests to support business decisions.
• Ensure data accuracy and quality through monitoring, audits, and exception reporting.
• Work closely with HR Team to understand business processes, goals and gaps; provide suggestions, reports, and/or solutions that leverage Workday, while considering downstream impact.
• Support the deployment of system updates and releases, including a focus on thorough testing.
• Provide end-user support, including ticket management via team mailbox.
• What You Should Have:
• 1-3 years of experience in Workday HRIS/people systems, including system configuration, maintenance, and reporting.
• Advanced Microsoft Excel and/or Google sheets skills (pivot tables, VLOOKUP, complex formulas)
• Knowledge of system security best practices, compliance requirements, and data integrity standards
• Analytical mindset with excellent problem-solving abilities and attention to detail
• Demonstrated ability to lead or support cross-functional projects, manage timelines, and meet deadlines
• Strong collaboration and communication skills; able to partner across teams effectively
• Proactive and goal-oriented with a track record of driving projects independently
• Confident navigating ambiguity and influencing without authority
• For more information reach out to info@smartetchconsultant.com

 

Apply Now

Workday HCM AI Systems Analyst

Notice of the Filing of a Labor Condition Application

An H-1B nonimmigrant worker is being sought by our company through the filing of a Labor Condition Application that is attached with the Employment and Training Administration of the U.S. Department of Labor.

This worker is being sought in the Occupational Classification, CODE: 15-1211.00  Title: Workday HCM AI Systems Analyst

Wages of $ 70000.00 per year 

The period of employment for which this worker is sought is from 10/01/2026 to 9/28/2029.

The employment will occur at 246 E Janata Blvd, Highland Lakes, Lombard, IL 60148.

Job Title: Workday HCM AI Systems Analyst

Location: Lombard, IL

Position Type: Fulltime Regular

Description:

 

Workday HCM  AI Systems Analyst is responsible for the high-level analysis, design, and technical maintenance of the Workday Human Capital Management platform integrated with Ellie AI agents. This role acts as a specialized technical liaison between HR and IT, translating complex business needs into automated system architectures. The candidate will work with developers to design AI Retrieval-Augmented Generation (RAG) frameworks to ground AI interactions in organizational policy while maintaining the integrity and security of the core HCM system.

Essential Duties and Responsibilities

1. AI System Analysis & RAG Architecture Design

• Analyze existing HR business processes to identify opportunities for automation via Ellie AI agents.
• Review and optimize  RAG (Retrieval-Augmented Generation) architectures that ground AI responses in Workday documentation and specific organizational policies.

2. HCM Configuration & Module Optimization

• Design, configure, and maintain core HCM, Benefits, Compensation, and Talent modules to ensure seamless downstream integration with AI tools.
• Optimize Business Process Frameworks (BPF) to trigger automated Workday actions via AI agents with unprecedented efficiency.
• Test and Review the evaluation of bi-annual Workday releases, performing regression testing and analyzing the impact of new features on the existing AI tech stack.

3. Advanced Reporting & Predictive Analytics

• Develop complex, advanced, matrix, and composite reports to feed data into Ellie AI’s "Advanced Analytics" dashboards.
• Create custom dashboards that monitor employee satisfaction metrics and operational efficiency reports generated by AI interactions.
• Utilize Workday APIs and Extend apps to execute transactions directly from conversational interfaces like Teams or Slack.

4. System Security & Data Governance

• Analyze and implement Role-Based Access Control (RBAC) to ensure AI agents only access information appropriate to a user’s role and organizational level.
• Maintain strict tenant data isolation through secure document ingestion pipelines following Workday "System of Record" best practices.
• Manage comprehensive audit trails, including the logging of all queries and responses, to ensure SOC 2 compliance and data integrity.

5. Technical Support & Integration Management

• Act as Tier 1 support for HRIS issues, researching root causes in both the core HCM data and the AI integration layer.
• Manage mass data updates using Enterprise Interface Builders (EIBs) while ensuring metadata is structured for intelligent chunking and embedding by AI pipelines.

Required Skills and Experience

• AI & Technical Proficiency: Direct experience with Workday REST APIs, RAG architectures, and fine-tuning language models for HR terminology.
• Analytical Skills: Advanced ability to analyze business needs and translate them into technical system specifications.
• Data Management: Proficiency in EIBs and managing enterprise-grade vector databases for contextual understanding.

Qualifications

• Education: Bachelor’s degree in Computer Science, Information Technology, Computer Systems Analysis, or a closely related technical field.
• Experience: 1+ years of progressive technical system experience with a focus on Workday HCM, advanced reporting, and data transformation.

 

For more information reach out to info@smartetchconsultant.com

Apply Now

HRIS Analyst Intern

HRIS Analyst Intern

Location(s)

Lombard, IL

Location Type

On-Site

Description

The HRIS Analyst Intern will support Smart Tech’s HRIS teams by contributing to strategic projects focused on HR data structure, analysis, and reporting. This individual will help assess data accuracy, pull and analyze key workforce data, and assist in telling data-driven stories that inform critical business decisions. This will be onsite in Lombard, IL.

Over the 12-week internship, the intern will:

• Gain hands-on experience working with HR and organizational data
• Collaborate cross-functionally with both HR and IT business architecture teams
• Support reporting and storytelling efforts to inform workforce planning and strategy

 Roles & Responsibilities:

• Assist in the review and cleanup of HRIS data to ensure accuracy and consistency
• Pull reports from HR systems to support business needs and executive requests
• Analyze key workforce metrics such as turnover, headcount, and hiring trends
• Participate in mapping and structuring HR data architecture in collaboration with IT
• Identify gaps or inconsistencies in data and offer suggestions for improvement
• Translate data into visual reports and summaries that are clear and actionable
• Attend team meetings and provide input on cross-functional projects

 Minimum Qualifications:

• Strong analytical and critical thinking skills
• Comfortable navigating systems and working with large sets of data
• Strong verbal and written communication skills
• Collaborative, detail-oriented, and eager to learn
• Interest in technology, human resources, or business analytics

Education Requirements:

• Actively pursuing a degree in Computer Science or Information Systems, or a related field

  Preferred Qualifications:

• Coursework or experience in data analytics, HR, or systems design
• Passion for people operations and improving how data drives HR decisions

For more information reach out to info@smartetchconsultant.com

Apply Now